A BETTER WAY TO CONNECT
A helping hand.
One connection away.
Bring your computer and your support team together.
We’ll take it from here, together.
Let’s get you connected.
Your session is ready. Download the app, open it, and choose how to connect.
Download for WindowsChoose Install & connect for support through restarts. No administrator access? Choose Connect without installing; support resumes after you sign in.
Support on your terms.
Only connect if you requested support. Your technician and authorized AI assistants can view and control this computer. Access ends after 24 hours or when your technician closes the session.
LESS FRICTION. MORE CONNECTION.
From “help” to here.
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01
Make the introduction
Your name is all you need to start.
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02
Open the connection
Download Loom and choose how to connect.
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03
Let’s work through it
Your support team takes it from there.